Privacy Policy

The controller of the personal data described in this policy is VIZIUNE GRAFICA SRL ("we", "us"):

VIZIUNE GRAFICA SRL, a limited liability company registered in Romania · Registered office: 2 Aleea Botorani, Sector 5, 050814 Bucharest, Romania · Trade Register no.: J40/598/2015 · Fiscal code (CUI): 29194835 · EUID: ROONRC.J40/598/2015 · Email: [email protected]

For anything about privacy, including exercising your rights, write to [email protected]. We have not appointed a data protection officer because we are not required to; the address above reaches the people responsible.

We don't ask for special categories of data (health, religion, and so on), and we ask you not to upload them. The service is not intended for anyone under 18.

Where we rely on legitimate interests, you can object, as described in "Your rights" below. We don't make decisions about you based solely on automated processing that have legal or similarly significant effects.

If you connect a Google account (Google Ads, Analytics, Merchant Center, Drive), we access only the data needed for the features you use, for example reading reports or catalogs and creating or changing campaigns on your instruction.

Adplex's use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements. We don't use Google user data for advertising, we don't sell it, we don't let humans read it except with your permission, for security, or to comply with law, and we don't use it to train AI models.

If you connect Meta, we receive an access token and the data needed for the features you use: your ad accounts, pages, pixels, catalogs, campaigns, ads, posts you choose to boost, and their performance data. We use it only to provide those features to you. You can disconnect in the project's settings, or remove Adplex in Facebook under Settings & privacy → Settings → Business integrations. To delete the data, see "Deleting your data" below.

The optional "Adplex for Meta Ads Manager" Chrome extension runs only on Meta Ads Manager pages (adsmanager.facebook.com and business.facebook.com/adsmanager). It reads the ad account id and ad id from the address of the ad you have open, and sends only those two numbers to Adplex so we can show which catalog image or video that ad uses and, when you click Apply, change it through Meta's API with your project's Meta connection. It does not read the content of the page, your browsing history, or any other site.

Signing in uses a one-time code: the extension keeps a short-lived access token (valid one hour) in your browser's session memory, cleared when the browser closes. It stores no password and no long-lived token. You only see projects you can open in Adplex. Disconnect from the extension's menu at any time; this revokes its access immediately. The extension sends nothing to anyone other than Adplex, and the data it handles is used only for this feature, never for advertising, never sold, and never used to determine creditworthiness.

When you run an AI feature, we send the inputs that task needs to the AI provider that performs it: the prompt, the reference images, the product data, and the script to be voiced. The provider processes them to return the result. We don't use your content to train AI models. Where a provider offers it, we use API terms under which inputs are not used to train the provider's models.

We don't sell personal data. We share it only with providers that help us run the service, under contracts that require them to protect it, and with the platforms you choose to connect:

We keep an up-to-date list of the individual providers we use. If you need it, for example for your own data protection records, ask us at [email protected] and we will send it.

We may also disclose data to authorities or courts when the law requires it, to professional advisers bound by confidentiality, or to a buyer of our business, which would be bound by this policy.

Some of the providers above are based in the United States. Where data leaves the European Economic Area, we rely on the European Commission's adequacy decision for the EU-U.S. Data Privacy Framework for certified providers, or on the Commission's Standard Contractual Clauses, together with the additional measures they require. You can ask us for a copy of the relevant safeguards at [email protected].

Under the GDPR you have the right to:

• access your data and receive a copy;
• have inaccurate data corrected;
• have your data erased;
• restrict how we process it;
• receive data you gave us in a portable format;
• object to processing based on legitimate interests, and at any time to direct marketing;
• withdraw consent at any time, without affecting earlier processing.

Write to [email protected]. We answer within one month, and may ask you to confirm your identity first.

To delete your account and the data associated with it, including data received from Meta or Google:

1. Disconnect the platform in Adplex (project settings → connections). This deletes the stored access token.
2. Delete the project, or email [email protected] from your account address with the subject "Delete my account". We confirm by email when it is done.

You can also remove Adplex's access in the platform itself: on Facebook, under Settings & privacy → Settings → Business integrations; on Google, at myaccount.google.com/permissions.

Invoices and other records we must keep by law are retained for the legal period and then deleted.

We protect data with encryption in transit (HTTPS), encrypted storage of platform tokens, hashed passwords, access controls that keep each project's data separate, and restricted administrative access. No system is perfectly secure. If a personal data breach is likely to put your rights at risk, we will notify the authority and, where required, you.

We may update this policy when our service or the law changes. We will tell you in the app or by email about material changes before they apply. The version and effective date are shown at the top of the page.